Common Problems

 

Thank you very much for your interest in our mouse products! As our customer, you may have some common questions and concerns, and I would be happy to answer them.

 

Is a wired or wireless keyboard right for me?

This choice mainly depends on your personal preference and usage needs. Wired keyboards are generally more stable and don’t have to worry about running out of batteries, while wireless keyboards are more convenient to carry and use without being tied down by cables. You can choose according to your usage habits and preferences.

 

What are the keyboard layout options?

Keyboard layouts usually include full-size, TKL (no numeric keypad), and 60% mini keyboard. The full-size keyboard includes a numeric keypad for users who need to enter numbers frequently. The TKL keyboard is more compact and suitable for users who need more desk space or often carry it around. The 60% mini keyboard is more compact and suitable for users who pursue a minimalist style. When choosing a keyboard layout, decide based on your needs and personal preferences.

 

What is the difference between a mechanical keyboard and a membrane keyboard?

Mechanical keyboards use mechanical switches to trigger keys, with more obvious key feedback and tactile feel, suitable for users who like sound effects and stronger key feedback. Membrane keyboards use membrane circuits to trigger keys, are thinner and lighter, and are suitable for users who require quieter typing sounds and a softer key touch. When choosing a keyboard type, decide based on your personal preferences and needs.

 

Does it support operating system compatibility?

Our keyboard products usually support mainstream operating systems, such as Windows, Mac and Linux. Before purchasing, make sure the keyboard is compatible with the operating system you are using and see if you need to install drivers or software for optimal performance.

 

Is there an after-sales service and warranty policy?

We provide comprehensive after-sales service and warranty policies to ensure that the keyboard you purchase is supported and maintained during use. If you encounter any problems or need help during use, please feel free to contact our customer service team and we will try our best to solve your problem.

 

If you have other questions or need further assistance, please feel free to contact us at [[email protected]]. We’ll be happy to provide you with support and answers.

 

Thank you for your support to us. Every bit of your support is our greatest motivation to move forward. We are keen to bring the best shopping experience to every customer. If you have any questions during this process, please feel free to contact us. , we will be happy to solve it for you, thank you for visiting